Privacy Policy

Last updated: January 2026

1. Introduction

ParrotflowAI ("we," "us," "our," or "Company") operates the ParrotflowAI website and application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including AI-powered interview assistance tools.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Name, email address, phone number, and other account information you provide during registration.
  • Interview Session Data: Transcripts of your practice interviews, job descriptions you provide, and AI-generated suggestions.
  • Audio Data: When you use our real-time transcription feature, audio is processed in your browser for transcription purposes.
  • Usage Data: Information about your interactions with our platform, including features used, session duration, and timestamps.
  • Device Data: IP address, browser type, operating system, and device identifiers for security and analytics.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To provide, maintain, and improve our interview assistance services.
  • To process your transactions and send related information.
  • To personalize your experience and deliver content relevant to your interview preparation needs.
  • To generate AI-powered suggestions and feedback based on your interview practice.
  • To monitor and analyze usage trends and improve user experience.
  • To detect, prevent, and address technical issues and fraud.
  • To comply with legal obligations.
  • To communicate with you regarding updates, security alerts, and account notifications.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our platform uses:

  • HTTPS encryption for all data in transit.
  • Enterprise-grade encryption for sensitive information.
  • Secure authentication protocols (OAuth 2.0 with NextAuth.js).
  • Regular security audits and vulnerability assessments.
  • Browser-based processing for audio transcription to minimize data exposure.

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you services. You can request deletion of your data at any time by contacting us through our Contact Us form. We will delete personal data within 30 days of your request, except where legally required to retain it.

6. Audio Processing and Storage

Interview audio is processed locally in your browser for real-time transcription. We do not store your raw audio files unless you explicitly consent. Session transcripts may be stored to enable you to review your practice sessions and track progress. You can delete transcripts from your dashboard at any time.

7. Third-Party Services

Our platform integrates with third-party services for authentication, data processing, and analytics:

  • OpenAI (GPT-4o-mini): Processes interview questions and generates suggested answers. Your prompts are sent to OpenAI's servers for AI processing. Please review OpenAI's privacy policy at https://openai.com/privacy.
  • Google OAuth: Provides secure authentication. Review Google's privacy policy at https://policies.google.com/privacy.
  • Analytics: We may collect anonymized usage data to improve our services.

We are not responsible for the privacy practices of third-party services. Please review their privacy policies before using our platform.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: You can access your personal data through your account dashboard.
  • Right to Correction: You can update or correct your account information.
  • Right to Deletion: You can request deletion of your data by contacting us.
  • Right to Opt-Out: You can disable cookies and marketing communications in your account settings.
  • Data Portability: You can request a copy of your data in a structured format.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, maintain authentication, and analyze usage patterns. You can control cookie preferences through your browser settings. Disabling cookies may limit functionality of our platform.

10. Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through a notice on our website. Your continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please use our Contact Us form to reach out, or email us at privacy@parrotflowai.com.